Be the Best at Customer Service We all work in customer service to some extent…it just depends on who the customer is. If you’re in an office, it’s your boss who is the customer. If you’re in retail, it’s the shopper who is the customer. And the list continues. So, it bears repeating that customer service is important. Sometimes we…
Customer Service Stories to Make Your Heart Smile “Well done is better than well said.” (Benjamin Franklin) After months of social distancing, today, people are craving a personal touch more than ever. Companies that go the extra mile remind us of an important truth: people are valuable. Businesses that genuinely care about their customers will express it, and clients will reciprocate…