5 Key Customer Service Skills and How to Develop Them Above and beyond customer service leaves customers satisfied and impressed. Customer service is essential for many clients in determining their overall satisfaction with your company. Most customers have little patience for poor customer service. Customers with a bad customer service experience are more likely to leave than those unhappy with…
7 Ideas for Combining Offline and Online Marketing In today’s world, it’s all about teamwork—people working for the exact cause to make the most significant impact. And it’s also about teamwork in marketing—using online and offline tools to promote your business. When the two hold hands, nothing can stop that well-oiled machine. 7 Ideas on Using Offline and Online Marketing…
The 7 Stage Employee Life Cycle Understanding the employee life cycle will help you support your employees throughout their entire time with your company. It will also better help you to mitigate turnover risk, which can be costly. The average U.S. employer spends about $4,000 and 24 days to hire a new worker. Other estimates have the cost of hiring as…
10 Direct Mail Myths Debunked Myths can sidetrack your marketing efforts and keep you spinning your wheels. Be on the lookout for these common misconceptions regarding direct mail. Direct Mail Myths Debunked 1. Direct Mail is Dead. Direct mail is still a driving force behind a successful business. As more companies look to online communication, you have a better chance…
Creating a Successful Experience for Your Remote Team According to a recent global study by Logitech, more than 43% of employees are expected to work from home part or full time. Certainly, hybrid work environments are here to stay. And with the increase in remote workers, a smart balance of collaboration is critical. So, what does that look like? 7 Tips…