3 Non-Negotiables for Stellar Customer Service Want to build connections that bring benefits? You can do this everywhere you go by using people’s names. Career Coach Joyce Russel shared a story about a friend recovering from an injury. This man was staying in a rehab hospital and was not particularly happy with his care from the therapists and staff. Unsympathetic, his wife…
8 DOs and DON’Ts for Handling Difficult Employees Have you ever managed a problematic employee? You’re not the only one. Though we all have tricky team members, Reader’s Digest collected 15 of the most outrageous stories. Here are two examples: The New York City Department of Health has a robust help-line for its IT department. This should be very beneficial to clients. However,…
The Importance of Organization When Meeting Deadlines Some are lucky enough to have natural organization skills; others have to work at managing their time in order to work quickly and efficiently. In general, organization will help manage your time, and it will also ease the stress of having deadlines. Having a clear-cut plan with driven direction will help conquer any…
The Do’s and Don’ts for Taking Better Pictures with Your iPhone When it comes to great print marketing, high-quality images can make all the difference. Since most people today have a smartphone they use for taking pictures rather than a digital camera, here are five do’s and don’ts for taking better pictures with your iPhone. DO’S 1. Do use portrait…
5 Tips for Hiring Better Talent in a Virtual World Now that so many are accustomed to remote working, firms may face increasing demand to recruit and hire people without actually meeting them. If you feel uneasy selecting candidates this way, here are some tips to get you started: 1. Identify the Ideal Medium to Find Candidates It may require…